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Communication
Tips for Caregivers

Unsure how to communicate with someone with schizophrenia? Here are some tips to help guide you while you care for your loved one.

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Communicating With Your Loved One

It can be challenging when communicating with someone with schizophrenia who is experiencing things you can’t see or hear, but there are a few things you can do to communicate with your loved one more effectively.

Speak calmly, clearly, and simply. For example, try to discuss one issue at a time.

If they are withdrawing socially, try to engage your loved one with light and positive conversation.

Be sensitive to how your loved one is feeling. It’s possible to acknowledge the seeming reality of your loved one’s beliefs without supporting their delusions.

Practice active listening: Lean in and pay close attention to what they are saying and repeat it back to them to confirm you have understood.

If your loved one is behaving in a way you don’t understand, try to ask questions to get the motive behind their behavior. By understanding their motive, you may be able to encourage different behavior.

If your loved one is refusing to take their medication, try to focus your conversation on how medication is a key tool to help achieve their goals.

Looking for more tools to communicate effectively with your loved one? Check out our Resource Library.

Working With Treatment Teams

  • Healthcare professionals are required by law to protect their patients’ privacy, so they cannot discuss information with a caregiver or anyone else without appropriate permission or legal authority
  • In order for you to help support your loved one’s treatment plans, your loved one may need to sign a patient authorization form that gives their healthcare professional permission to share information with you
  • Often, releasing confidential information is your loved one’s or their legal decision maker’s choice. It’s important to respect your loved one’s privacy, but it’s worth having a conversation with them so they can better understand how signing a patient authorization form would be valuable at the start of treatment

When considering how to communicate effectively with someone who has schizophrenia, remind your loved one that you want them to make a clear, informed decision today. That way, you can be of assistance to their treatment team if there’s an emergency.

Never give up, believe in hope. Hope and help are out there for you.

– A schizophrenia community member

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Find Empowerment Through Support

Support doesn't just ease the caregiver burden—it shows us that we don't have to carry it alone. Sometimes, the biggest leap forward comes when someone offers a hand to pull you up. By lifting each other up, we create a world where no one is left behind.

No one can do it alone—discover how support can create a foundation for strength and resilience.

Support Organizations

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Create Your Own Treatment Change Discussion Guide

Everyone’s schizophrenia treatment plan and journey is different, so there is no one-size-fits-all list of questions to ask when you or your loved one is considering making a change in medication. This customizable guide will help you have a better discussion with your treatment team based on the things that are important to you.


There are 2 kinds of questions in this guide:

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Questions to ask yourself before meeting with your treatment team

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Questions to ask your healthcare professional

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Caregiver Journal Worksheet

Get started on recording the schizophrenia recovery process by downloading the Caregiver Journal Worksheet.

Download Worksheet

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Caregiver Self-Care Guide

Schizophrenia caregiver's problems, like finding time to care for oneself, are important to keep in mind. This guide offers tips to keep you healthy and balanced.

Download Guide

What’s next?

Caring for Yourself